Privacy Policy – SMR LIMITED

At SMR Ltd (smrltd.co.uk), your privacy is very important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.

Information We Collect

We may collect the following personal information:

Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely via third-party gateways)
IP address and device/browser data
Order history and customer support interactions

How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you regarding your orders, support, or promotions
Improve our website and services
Prevent fraud and secure our website
Comply with legal obligations

Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

Payment processors (e.g., PayPal, Stripe)
Shipping partners (e.g., DHL, Royal Mail)
Website hosting and analytics providers (e.g., Google Analytics)
Legal authorities if required by law

Our website uses cookies to:

Enable website functionality
Track usage and performance
Personalize your shopping experience

You can disable cookies through your browser settings, but some features may not work properly.

Your Rights

Under data protection laws (e.g., GDPR), you have the right to:

Access the personal data we hold about you
Correct any inaccurate or incomplete information
Request deletion of your data (where applicable)
Withdraw consent to marketing communications

To exercise your rights, please contact us at info@smrltd.co.uk.

Data Security

We implement strict security measures to protect your data, including:

SSL encryption for all transactions
Secure data storage and limited access
Regular malware and vulnerability scanning

Third-Party Links

Our site may include links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.